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| Frequently Asked Questions |
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1. What do I do if the item I want is not in your online catalog?
2. When will my item be shipped? 3. How will I know my item has been shipped? 4. What do I do if I never received my order? 1. What do I do if the item I want is not in your online catalog? No Problem, just contact our customer service department and we will be more than happy to assist you with acquiring the item(s) not listed in our catalog. Back to Top 2. When will my item be shipped? As soon as your payment & shipping information is verified, all orders placed before 4:00 pm CST will be shipped the same day if the item is in stock. However, if the item is not in stock it will be shipped the following business day. Back to Top 3. How will I know my item has been shipped? You will receive a confirmation email which will include ship date, expected date of delivery & tracking number. Back to Top 4. What do I do if I never received my order? If your order has not been received within 7-10 days, contact customer service immediately. Back to Top |
Call or Email us with your questions and concerns. Inquiries are posted as they are received. Please know that we will work dilligently to meet the needs of every customer in a personable manner. Customer Service is our priority. If this FAQ page don't list your question(s), please call or email us so that we can assist you immediately. We will add your question(s)/concern(s) to this page as it will be helpful to other customers with the same concerns and questions.
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